The word shopping
brings feelings of immediate fervour to most people. But if you
combine the word shopping with insurance as in "shopping for
insurance" it produces the opposite force. The thought of shopping
for car insurance makes the eyes glaze over and the heart rate drop to
the pace of a slumbering couch potato.
Couch potato? Indeed. Doug Heller, a consumer
advocate at The Foundation for Taxpayer & Consumer Rights (a
California-based consumer advocacy group) and a recognized car
insurance issues specialist, told us that too often "people purchase
auto insurance by calling the number on the tv screen."
But wait, this is important material! You want
to be adequately covered if you get in an chance event. And you
certainly don't want to pay more for auto insurance than you must.
Maybe waiting for a solution to be beamed into your tv is not the
worlds best idea.
How can you stay alert while searching through
this cloudy subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his automobile insurance information into a
comparative insurance service. The quotes (for very basic coverage on
two old vehicle) ranged from $1,006 to $1,807 a difference of $801 a
year. If you're currently dumping thousands into your car insurance
companies coffers because of a couple of tickets, an accident, or a
questionable credit score, shopping your policy against others may be
well worth the effort.
Look at it this way you can convert the money
you save into the purchase of something you've lusted after for a long
time. Hold that finish in your mind. Now, let's begin.
Before you can shop for better service, you have
to decide what you need. The first step in finding the right car
insurance for you is to figure out the amount of coverage you need.
This varies from state to state. So take a moment to find out what
coverage is required where you live. Make a list of the different
types of coverage and then return for the next step. (You will find a
list of each state's requirements and an explanation of the various
types of auto insurance in "How Much vehicle insurance Do You Really
Need?". Also, check out "Little-Known But Important car insurance
Issues" as it has a glossary of basic insurance terminology.)
Now that you know what is required, you can
decide what if anything you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios.
auto insurance companies love these people. That's because car
insurance organizations know what your chances are of being killed or
maimed, and how likely it is for your automobile to be damaged or
stolen. The information the vehicle insurance firms has collected over
previous decades is crunched into "actuarial tables" that give auto
insurance adjustors a quick look at the probability of just about any
occurrence.
It is important to keep in mind that the basis
of automobile insurance is a difference of opinion between you (the
insured) and them (the vehicle insurance firms). You believe you will,
at some point, probably get in an chance event. The vehicle insurance
company believes you probably won't. And the insurance accident, is
willing to take your money to prove you wrong.
So how much car insurance should you buy beyond
your state's minimums?
"Look at your personal financial situation," D
howard, director of the Insurance Consumer Advocate Network (I-CAN)
and former insurance adjuster, advised. "If you have assets to protect
and that is all car insurance is doing get enough liability
coverage." For instance, if you purchase $50,000 of bodily injury
liability coverage but have $100,000 in assets, attorneys could go
after your treasures in the event of an chance event in which you're
at-fault and the other party's medical bills exceed $50,000.
Dennis noted that his general recommendation for
liability limits are $50,000 bodily injury liability for one person
injured in an accident, $100,000 for all people injured in an fortuity
and $25,000 property damage liability (that is, 50/100/25) given that
half of the cars on the road are worth more than $20,000. Here again,
though, let your financial situation be your guide. If you have no
assets, don't buy excess coverage.
Another issue D howard mentioned is that the
limits of any uninsured and/or underinsured motorist coverage that you
purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
accident.
Your driving habits may also be a concern. If
your past is filled with crumpled fenders, if you have a lead foot or
a long commute on a treacherous winding road, then you should get more
comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the bundle [of collision and comprehensive coverage]," D
howard, said. "If your vehicle is older, if you have a good driving
record and if there is a low likelihood that it would be totaled in an
fortuity, but a high likelihood of it being stolen, you could buy
comprehensive but not collision." Seems like good advice for all of
the 1989 Toyota Camry owners reading this article this has been the
most stolen vehicle in the nation for several years (it's often stolen
for parts). But we would expect that most of them on the road have
well over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having insurance doesn't protect you from
absolutely anything bad that might happen. First, the auto insurance
companies needs to back up the claims that they make in the fine
details of the contract. TV ads show folksy adjustors at the scenes of
natural disasters passing out claims checks like coupons for cocktail
wieners at a supermarket. But, in case you haven't noticed, real life
is a bit different from TV ads. If you have an accident, your
automobile insurance firms will take a close look at your claim before
mailing you a check. And the check may be written for an amount much
smaller than you had hoped. For this reason, you should be intimately
familiar with the terms of your policy and call the firms with any
questions you might have.
Now that you have made several hard-nosed and
philosophical decisions, it's time to start shopping. Begin by setting
aside about an hour for this task. Bring all your records your
current insurance policy, your driver license number and your vehicle
registration. Drink plenty of coffee. Have a phone at your elbow. And,
of course, power up your computer.
Begin with the online services. If you go to
InsWeb.com or other car insurance quote sites, you can type in your
information and get a list of comparative quotes. The form takes about
15 minutes to complete. If this bores you, just remind yourself that
you are saving money and you can use that money to buy something nice
for yourself. If the entire shopping process takes you two hours to
complete, and you save $800, you're effectively earning $400 an hour.
A few things to keep in mind: (1) When you use
price quote sites, you may not get instantaneous automobile insurance
quotes. Some firms may contact you later by e-mail, and some that are
not "direct providers" may put you in touch with a local agent, who
will then calculate a quote for you. (A "direct provider," like Geico,
sells an automobile insurance policy to you directly; other firms like
State Farm sell auto insurance through local agents. We'll discuss the
pros and cons of each later.) (2) It's not easy to get price quotes
from these sites in all states if you live in New Jersey, for
instance, you'll probably find it faster to pick up the phone, since
most insurers currently don't provide online quotes for this state.
You can also try getting insurance price quotes
from some of the insurance firms listed on the Edmunds.com Web site
Esurance, Geico, or Progressive. The forms will take about 10 minutes
each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching firms,
make notes in a separate computer file or on a piece of paper divided
into categories. This will keep you from duplicating your efforts.
When you visit the different online auto insurance sites you should
take note of several things:
An 800 number to call for questions you
can't get answered online
The auto insurance organizations
payment policy (When is your payment due? What happens if you're late
in making a payment?)
Discounts offered by the insurance
organizations that pertain to you
The vehicle insurance companies
consumer complaint ratio from your state's department of automobile
insurance Web site (more on this below)
The vehicle insurance firms A.M. Best and
Standard & Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those companies you haven't been able to
get an online price quote from should be contacted. Surprisingly,
doing this process verbally can actually go faster than the online
counterpart, providing you have all the information regarding your
driver license and vehicle registration close at hand. When you get a
quote, be sure to confirm the price. Also, ask them to fax or e-mail
the quote to you as a record.
While talking to the car insurance firms
telephone salespeople, make sure you explore all options relating to
discounts. auto insurance firms give discounts for a good driving
record, favorable credit score, safety equipment (for example,
antilock brakes), certain occupations or professional affiliations,
and more. For more guidance in this area, check out "How to Save Money
on vehicle insurance."
Always bear in mind that your mission isn't just
to buy the cheapest vehicle insurance out there; it is to buy the
cheapest automobile insurance and still receive adequate coverage and
service. "You don't want to pay to get a great deal on automobile
insurance and then not get your car repaired after an accident,"
Heller noted.
Your final selection should depend on two
things:
a. the reliability of the vehicle insurance
companies based on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a firms is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the organizations
deal with you when you file a claim? Will you be paid the full amount
to which you are entitled? And will you be paid promptly?